We respect your privacy and are committed to protecting the personal information you provide when using our website or travel services. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
When you contact us, request a quotation, or make a booking, we may collect information such as:
- Full name
- Phone number and email address
- Passport or identification details when required
- Nationality and travel information
- Travel dates and preferences
- Hotel, ferry, flight, golf, and transportation details
- Payment and transaction information
- Other information necessary to arrange your travel services
We only collect information that is reasonably necessary to process your enquiry, booking, or requested service.
2. How We Use Your Information
Your personal information may be used to:
- Process and manage bookings
- Prepare quotations and travel itineraries
- Arrange hotels, transportation, ferry or flight tickets, golf bookings, tours, and other travel services
- Provide visa assistance when requested
- Communicate booking confirmations, updates, or changes
- Provide customer service and support
- Process payments and maintain transaction records
- Comply with applicable legal or regulatory requirements
- Improve our services and customer experience
3. Sharing of Personal Information
To complete your booking, we may share necessary information with trusted third-party service providers, including hotels, airlines, ferry operators, golf courses, transportation providers, tour operators, attractions, visa or immigration-related service providers, and other relevant travel partners.
We only share information that is reasonably required to provide the requested service.
We do not sell or trade customers’ personal information to third parties.
4. Data Security
Easygo Travel takes reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
5. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, and comply with applicable legal or regulatory requirements.
When information is no longer required, we will take reasonable steps to securely delete or dispose of it in accordance with applicable requirements.
6. Cookies & Website Usage
Our website may use cookies or similar technologies to improve website functionality, understand visitor activity, and enhance the user experience.
You may manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
7. Third-Party Websites
Our website may contain links to third-party websites or services.
Easygo Travel is not responsible for the privacy practices, security, or content of external websites. We encourage customers to review the privacy policies of those websites before providing personal information.
8. Your Rights
Subject to applicable law, you may contact us to request access to, correction of, or deletion of certain personal information we hold about you.
Some information may need to be retained where required for legal, regulatory, accounting, transaction, or legitimate business purposes.
9. Updates to This Privacy Policy
Easygo Travel may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable regulations.
The latest version will be published on our official website.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Contact Us
PT Easygo Travel Sukses
Website: www.easygotravelsukses.com
Email: easygotravelsukses@gmail.com
WhatsApp: +62 8566-8866-566